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Lepu Seal - A Professional China Mechanical Seal Manufacturer providing Cartridge Seal, Grundfos Mechanical Seal And We offer free sample!

mark@lepuseal.com+86 18903009893

What warranty and aftersales support does LEPU SEAL provide if a mechanical seal fails?

2026-09-09

LEPU SEAL provides professional after-sales support and offers a 1year limited warranty for all supplied mechanical seals.This limited warranty covers only manufacturing defects of our products. It does not cover failures caused by improper installation, off-spec operating conditions, incompatible process media, abrasion, corrosion or manmade damage.

Within the warranty period, if problems occur during operation, our technical team will communicate with you to understand actual working conditions, analyze possible root causes and provide technical support.

Mechanical seal service life is heavily affected by installation quality, equipment status, operating parameters and chemical compatibility with sealed media. Our engineers are available for technical consultation, application analysis and installation guidance to help troubleshoot issues.

If a failure is confirmed to be attributable to LEPU SEAL’s manufacturing defect, we will propose appropriate remedies such as repair or product replacement through mutual discussion.

For overseas customers, we offer continuous remote technical support including installation guidance for pump mechanical seals, cartridge seals and custom sealing solutions.

What warranty and aftersales support does LEPU SEAL provide if a mechanical seal fails? 1

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Guangzhou Lepu Machinery Co., Ltd.


Add:

No. 5, Yunkai Road, Huangpu District, Guangzhou, China

Tel:

+86-020-36158139
+86-020-36158280

E-mail:
mark@lepuseal.com

Fax: +86-020-36158281

Contact Person: Mr. Mark Ao
Whatapps:
+86-18903009893

Contact Us
As a professional mechanical seal manufacturer, Lepu Seals is committed to providing complete mechanical seal solutions. We offer a wide range of sealing solutions for pumps in a variety of applications, including wastewater treatment, oil and gas, power generation, chemical, and other industries. We have provided mechanical seals to over 1,000 customers, with over 150 of them enjoying long-term partnerships. As the most widely used seal in the industry, our warehouse always has a sufficient supply of John Crane mechanical seals, and our capabilities ensure fast delivery.
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